Privacy Policy
Last updated: March 2026
At Ornam.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or make a purchase.
1. Information We Collect
Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, phone number, shipping address, and billing details.
Browsing Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and referral source. This data is collected through cookies and similar technologies.
Payment Information: Payment details (credit/debit card numbers, UPI IDs) are processed directly by our PCI-compliant payment partners. Ornam.in does not store your full payment credentials on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery notifications
- Communicate with you about your orders, account, or customer service enquiries
- Personalise your shopping experience and recommend products
- Send promotional emails and offers (only if you have opted in; you may unsubscribe at any time)
- Improve our website, products, and services through analytics
- Detect and prevent fraud or unauthorised activity
- Comply with legal obligations
3. Cookies & Tracking Technologies
Ornam.in uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how you interact with our website.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:
- Logistics Partners: Shipping and courier services to deliver your orders
- Payment Processors: Secure payment gateways to process transactions
- Analytics Providers: Services like Google Analytics to understand site usage
- Legal Authorities: When required by law or to protect our rights
All third-party service providers are contractually bound to protect your data and use it only for the purposes specified.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 5 years for tax and legal compliance.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at hello@ornam.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Ornam.in is not intended for use by children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Ornam.in
Email: hello@ornam.in
Bengaluru, Karnataka, India